First Friend’s Commitment to Data Protection
Protecting the security and privacy of your personal information is important to First Friends Ltd (FFL) and to the way we conduct our business in compliance with laws on privacy, data protection and data security. We hope the policy outlined below will help you understand what information FFL may collect, how we use and safeguard that information and with whom we may share it.
Personal Information
Through our websites, FFL will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address), unless you voluntarily choose to provide it to us (e.g., by registration or survey). If you do not want your personal information collected, please do not submit it to us.
When you do provide us with personal information, we usually use it to respond to your inquiry, process your order or provide you access to specific account information.
Also, to support our relationship with you:
- we may store and process personal information to better understand your needs and how we can improve our services; or
- we (or a third party on our behalf) may use personal information to contact you about an FFL offer, or to conduct online surveys to understand better your needs and profile.
If you choose not to have your personal information used to support our customer relationship (especially direct-marketing or market-research), we will respect your choice. We do not now (and do not intend to) sell, rent or otherwise market your personal information to third parties.
Non-Personal Information Collected Automatically
When you access our websites, we may automatically (i.e., not by registration) collect information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used; domain name of the website from which you came; number of visits, average time spent, pages viewed). We may use this information to measure the use of our websites and improve their content.
When you view our websites we may also store certain information on your computer in the form of a “cookie” file. By using a cookie we are able to simplify and personalise our websites for any subsequent visits you make. If you wish to block or erase the use of cookies then please refer to the relevant instructions in your web browser.
When you view our websites we may also store certain information on your computer in the form of a “cookie” file. By using a cookie we are able to simplify and personalise our websites for any subsequent visits you make. If you wish to block or erase the use of cookies then please refer to the relevant instructions in your web browser.
Children
No personal information should be submitted to FFL websites by children without the consent of their parent or guardian.
FFL will not knowingly collect or use any personal information collected from children for any purpose whatsoever, including disclosure to third parties.
Security
FFL takes precautions to ensure the security of your personal information and strives to keep it accurate. We carefully protect your personal information from loss, destruction, falsification, manipulation, and unauthorised access or unauthorised disclosure.
Questions and Comments
If you have any questions or comments about FFL’s Data Protection Policy (e.g. to review and update your Personal Information), please contact us at the address shown on our websites.